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Policy

Privacy policy

1. PRELIMINARY PROVISIONS

1.1 This Privacy Policy is that of JBUJB sarl, a company incorporated in Morocco, with Commune Entreprise identifier number 003674803000067, whose registered office is located at ZENITH BUSINESS CENTER RUE MOUSLIM LOT BOUKAR, 3RD FLOOR APARTMENT No14 BAB DOUKALA MARRAKECH, and registered with the Marrakech Court of Commerce under file number 164501 (hereinafter also referred to as "JBUJB", "we" or "our"), as owner and operator of the JBUJB Services. In this Privacy Policy, we collectively refer to all our products, services, websites and applications as the "JBUJB Services". To avoid ambiguity, it is clarified that the JBUJB Services do not include the processing of personal data that takes place in the context of concluding a contract between our customers and you as a natural person. Our customers are the following entities (which will act independently as personal data controllers if you enter into an agreement with them):

Restaurant Legal Data

1.2 We respect the need for privacy and protection of personal information, including but not limited to any personal data. For the purposes of this Privacy Policy, the term personal data means any information relating to an identified or identifiable natural person, where a natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1.3 We always process personal data in accordance with this Privacy Policy and applicable legislation, including Law No. 09-08 on the protection of natural persons with regard to the processing of personal data (hereinafter "Law 09-08"), and its implementing texts, as well as the directives and decisions of the National Control Commission for the Protection of Personal Data (CNDP).

1.4 Please read this Privacy Policy carefully to understand how we collect, process and protect personal data if you use the JBUJB Services, and what your rights are in this regard. By using the JBUJB Services and/or providing us with personal data, you agree to be bound by this Privacy Policy and you warrant that all personal data you provide to us is accurate and that you are authorized to provide it to us.

1.5 For the purposes of this Privacy Policy and unless the context requires otherwise, we shall be considered the controller of personal data.

2. CATEGORIES OF PERSONAL DATA

We collect, process and protect the following categories of personal data:

Personal data:

  • Email address
  • First and last name
  • IP address
  • Phone number
  • Postal address

When using the JBUJB Services, we may ask you to provide the aforementioned personal data which may be used to contact or identify you. If you give us respective consent, we may also use this personal data to contact you via newsletters, marketing or promotional material, and provide you with other information that may be of interest to you.

Tracking and cookie data: We use cookies and similar tracking technologies to process personal data associated with the JBUJB Services. Please refer to Article 6 for more information.

3. PURPOSES OF PROCESSING PERSONAL DATA

3.1 We process personal data for the following purposes:

  • a. Performance and compliance with our contractual and legal obligations, such as providing the agreed JBUJB Services between you and us – the legal basis for processing is the consent of the data subject and/or the necessity of processing for the performance of a contract to which the data subject is party, in accordance with Law 09-08.
  • b. Direct marketing activities related to JBUJB Services – the legal basis for processing is your explicit consent, in accordance with Law 09-08.
  • c. Detection, prevention and resolution of technical problems – the legal basis for processing is our legitimate interest in ensuring the proper functioning of our services and preventing and correcting errors.
  • d. Improvement of JBUJB Services – the legal basis for processing is your consent, in accordance with Law 09-08.
  • e. Conducting statistical analyses regarding cookies – the legal basis for processing is your consent, in accordance with Law 09-08.
  • f. Displaying commercial advertisements regarding cookies – the legal basis for processing is your consent, in accordance with Law 09-08.

4. RETENTION AND TRANSFER OF PERSONAL DATA

4.1 We will retain and process personal data only as long as necessary for the purposes set out in this Privacy Policy and only to the extent necessary to comply with our legal obligations, resolve disputes, exercise our rights and protect our interests. In particular, we will process personal data for the following periods:

  • a. Personal data mentioned in Article 3.1 a) will be processed for the duration of our contractual and legal obligations.
  • b. Personal data mentioned in Article 3.1 b) will be processed until you object to processing for direct marketing purposes (e.g., refusing to send newsletters or other marketing communications).
  • c. Personal data mentioned in Article 3.1 c) will be processed as long as you use the JBUJB Services.
  • d. Personal data mentioned in Article 3.1 d) will be processed as long as your consent is valid, and at most during the period of use of JBUJB Services.
  • e. Personal data mentioned in Article 3.1 e) and f) will be processed in accordance with cookie characteristics.

4.2 In the context of providing JBUJB Services, providing the data mentioned in articles 3.1 a), b) and c) is a contractual obligation. Failure to provide this data will prevent us from providing the JBUJB Services. In the context of improving JBUJB Services, conducting analyses and displaying advertisements, providing the data mentioned in articles 3.1 d), e) and f) is voluntary. Failure to provide this data will make it impossible to adapt JBUJB Services to your needs, conduct analyses or display advertisements tailored to you.

5. DISCLOSURE OF PERSONAL DATA

5.1 We may disclose personal data to third parties, including in the context of:

  • a. Provision of JBUJB Services The recipients of your personal data are entities that cooperate with us, in particular our subcontractors and partners. Any transfer of personal data outside Morocco is made in compliance with the requirements of Law 09-08, in particular by guaranteeing an adequate level of protection for the transferred data.
  • b. Business Transactions We may disclose personal data to any third party that acquires all or substantially all of our business, stock, or assets, or with which we merge or undergo any other form of business restructuring. In this case, we will inform this third party of the obligation to process personal data in accordance with this Privacy Policy.
  • c. Disclosure for law enforcement We may, under certain circumstances, be required to disclose personal data under law or in response to requests made by public authorities (e.g., a court or competent Moroccan government agency).
  • d. Legal Requirements We may disclose personal data if we believe in good faith that such disclosure is necessary in order to: (i) comply with a legal obligation, (ii) protect and/or defend our rights or property, (iii) prevent or investigate possible violations in connection with JBUJB Services, (iv) protect the security of JBUJB Services users or the public, (v) protect ourselves against legal liability.

Recipients of personal data may be located outside Morocco. Transfers of personal data to countries that do not provide an adequate level of protection, as recognized by the CNDP, will be made subject to appropriate safeguards, such as standard contractual clauses approved by the CNDP. All information regarding data protection can be obtained from JBUJB's registered office or by email at the address indicated in this Privacy Policy.

6. TRACKING, COOKIES AND IP ADDRESSES

6.1 Cookies are computer files containing a small amount of data that may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also use web beacons, tags and scripts to collect and track information and to improve and analyze JBUJB Services. Cookies allow us to recognize whether you have accessed our website from the same device, store certain settings and verify whether you belong to a particular category of users to which certain communications should be targeted.

If you wish to know more about JBUJB's use of cookies, please refer to our Cookie Policy.

7. DIRECT MARKETING

7.1 By (i) giving respective consent to direct marketing when registering as a user of JBUJB Services or giving respective consent when using JBUJB Services without prior registration, or (ii) giving respective consent when subscribing to marketing communications, surveys, etc., you agree that we may use your electronic contact details to contact you electronically (such as email) with marketing information.

7.2 You can unsubscribe from marketing communications by disabling this function via the unsubscribe link provided in each email or other communication you receive, or by sending a request by email to info@jbujb.ma

7.3 You may also give additional consent for direct marketing to our customers under the conditions provided in their respective privacy policies, either (i) by giving respective consent to direct marketing when registering as a user of JBUJB Services or giving respective consent when using JBUJB Services without prior registration, or (ii) by giving respective consent when subscribing to marketing communications, surveys, etc., when you agree that they may use your electronic contact details to contact you electronically (such as email) with marketing information. However, this consent is entirely governed by their internal privacy policy and we are not responsible in any way.

8. SECURITY

8.1 We are committed to storing all personal data securely. Therefore, we have implemented adequate physical, technical and organizational measures and plans to protect and secure personal data (which does not, however, exempt you from your responsibility to take adequate measures to secure your data, especially for data transmission). Our goal is to eliminate any unauthorized or unlawful processing of personal data as well as any accidental, unauthorized or illegal access, use, transfer, processing, copying, transmission, alteration, loss or damage of personal data.

8.2 When we have given you (or you have chosen) a password that allows you to access certain parts of the JBUJB Services, you are responsible for the strength and confidentiality of that password. We ask you not to share the password with unauthorized persons.

8.3 Unfortunately, transmitting information over the Internet is never completely secure. While we make every effort to protect personal data, we cannot guarantee the security of personal data you transmit to us. Any such transmission is at your own risk insofar as we cannot reasonably secure it. However, once we have received the personal data, we will use strict procedures and security measures to protect personal data and prevent unauthorized access.

8.4 To maintain the highest level of personal data protection, all information you provide us with is stored on secure servers behind firewalls. We limit access to personal data to employees, contractors and agents who need to know this personal data to operate, develop or improve JBUJB Services.

8.5 Some parts of the JBUJB Services that collect personal data also use SSL (Secure Sockets Layer) encryption or other types of encryption. We back up all customer data in the data center located in Frankfurt (Germany), which allows accelerated recovery in the event of a disaster or similar event, and whenever possible, we will ensure pseudonymization or anonymization of all personal or related data (with the exception of names and email addresses).

9. YOUR RIGHTS

9.1 Subject to the rules and conditions set out in Law 09-08, you have or may have the following rights regarding your personal data:

  • a. Right of access You are entitled to request confirmation that personal data concerning you is or is not being processed and, if so, you can access additional information about this processing.
    Your right of access may be exercised in accordance with applicable legislation. However, when your requests are manifestly unfounded, excessive or repetitive, we may either:
    Charge reasonable fees, taking into account the administrative costs associated with taking the requested measures; or
    Refuse to act on the request.
  • b. Right to erasure (right to be forgotten) You are entitled to request us to erase personal data concerning you without undue delay and we are obliged to erase such data without undue delay if all respective conditions are met under Law 09-08. Please note that erasure of your personal data may result in our inability to provide our services to you.
  • c. Right to rectification You are entitled to request us to rectify inaccurate or incomplete personal data concerning you without undue delay.
  • d. Right to object You are entitled to object, for reasons relating to your particular situation, at any time to the processing of your personal data.
  • e. Right to restriction of processing You are entitled to request us to restrict the processing of your personal data.
  • f. Right to data portability You are entitled to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from our side, to which the personal data has been provided.
  • g. Right to withdraw consent Where processing is based on consent, you are entitled to withdraw your consent at any time. Such withdrawal does not affect the lawfulness of processing based on your consent before its withdrawal.

9.2 If you believe your personal data has been processed unlawfully, please contact us at info@jbujb.ma and we will resolve the issue.

9.3 Please keep in mind that we respond to all requests within 30 days. Any requested modification, once we have verified your identity and the legitimacy of the request, may take up to five (5) business days to take effect.

10. SURVEYS AND TESTIMONIALS

10.1 From time to time, we may request information through surveys. Participation in these surveys is voluntary and you may choose whether or not to participate and to disclose the requested information. The requested information may include contact details (such as name and email address) and organization information (organization name, position). Contact details will be used to share results if the participant chooses to receive them. Survey information will be used for research, monitoring or improving user experience and satisfaction with JBUJB Services.

10.2 From time to time, we may also publish various texts such as testimonials, quotes, case studies, white papers, etc., on our websites that may contain personal information. We will obtain your consent to publish your name with such text. If you wish to update or remove a text containing your personal information, please contact us at info@jbujb.ma

11. FINAL PROVISIONS

11.1 We use an application that allows consent management to make it easier for you to manage your preferences regarding cookies and other tools. You can use the application mentioned above to modify your cookie settings, including granting and withdrawing consent to the use of optional cookies.

11.2 The JBUJB Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we accept no responsibility for these policies. Please consult these policies before submitting personal data to these websites.

11.3 The JBUJB Services are not intended for any person under 18 years of age. We do not, to our knowledge, collect personal data from persons under 18 years of age. If you are a parent or guardian and you know that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verified parental consent, we will take steps to remove this information from our servers.

11.4 We reserve the right to modify, amend, complete or otherwise change this Privacy Policy at any time and for any reason. Any new version of this Privacy Policy replaces its previous version on the effective date of the new version.

11.5 If you have questions about this Privacy Policy or our privacy practices, please contact us here by email at info@jbujb.ma

This Privacy Policy enters into force and takes effect from September 1, 2025.
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